Customer Support

Make a request by completing the form below, or give us a call at (888) 429-4670.

We’re available Monday - Friday, 8 a.m. - 5 p.m. CT.

If you’d like to dispute a debt, please complete our Submit a Dispute form.

Make a Request

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What can we help you with?^* I’d like my phone number removed.I need to find my reference number.I have a question.I’m not the correct person to contact about this debt.I want a paid-in-full or settled-in-full letter.It’s something else.

Please explain your request.^*

Phone number to be removed^* Confirm phone number^*

Reference number (if known)

What company did you owe money to?

First name^*

Middle initial

Last name^*

Home address^*

City^*

State^*

ZIP code^*

Phone number^*

Email address^*

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How are we doing?

If you have general feedback about Align Balance, our website or our support representatives, please email us at customersupport@alignbalance.com.

You may also write to us at:

Align Balance
175 W. Jackson Blvd. Suite 600
Chicago, IL 60604

Notice of your rights.

We are required under state and federal law to notify consumers of the following rights. This list does not contain a complete list of the rights consumers have under state and federal law. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector. Align Balance, LLC is a collection agency.

Minnesota

This collection agency is licensed by the Minnesota Department of Commerce.

Tennessee

This Collection Agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.

Wisconsin

This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, dfi.wi.gov.