Customer Support

Submit a dispute by completing the form below, or give us a call at (888) 429-4670.

We’re available Monday - Friday, 8 a.m. - 5 p.m. CT.

If you’d like to make a request, please complete our Make a Request form.

    Submit a Dispute

    * = Required Field

    Why are you disputing this debt?* It doesn’t belong to me.The amount is wrong.It’s something else.
    Would you like us to send you the name and address of the original creditor?* YesNo

    Thanks for submitting your dispute.

    We’ll provide a response shortly.

    How are we doing?

    If you have general feedback about Align Balance, our website or our support representatives, please email us at customersupport@alignbalance.com.

    You may also write to us at:

    Align Balance
    175 W. Jackson Blvd. Suite 600
    Chicago, IL 60604

    Notice of your rights.

    We are required under state and federal law to notify consumers of the following rights. This list does not contain a complete list of the rights consumers have under state and federal law. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector. Align Balance, LLC is a collection agency.

    Minnesota

    This collection agency is licensed by the Minnesota Department of Commerce.

    Tennessee

    This Collection Agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.

    Wisconsin

    This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.wdfi.org.